Do you have burning questions about hardwood flooring and our business? You've come to the right place! Below you'll find informative FAQs that'll be sure to help you find the answers you seek.

FAQs:

• Why hardwood floors?

Hardwood floors are durable, long lasting and beautiful. The natural colors and patterns found in natural wood create a comfortable and inviting living environment.

• Is it true that hardwood floors provide a cleaner home environment? Is it true that hardwood floors provide a cleaner home environment?

Absolutely. Carpeting attracts and holds many allergenic spores, dust-mites, bacteria, fungi, animal dander and other unhealthy microbes. These disturbing irritants are dispersed every time you vacuum.

• How long do hardwood floors last?

When properly maintained, hardwood floors can last a lifetime. The average carpet needs to be replaced every 10 to 12 years.

• What is the most popular hardwood used in flooring?

Red Oak is the most preferred hardwood for use in homes.

• How do I clean my laminate, engineered, and solid hardwood floors?

Check our floor care page for floor cleaning details.

• I heard humidity levels need to be controlled for engineered floors and hardwood floors, is that true?

Humidity in your home should be kept at approximately 35%-65%. An extremely dry house during the heating season will cause wood flooring to shrink, which will create linear cracks between the flooring slats. On the other hand too much humidity will cause the flooring to swell and could cause the boards to cup or crown.

• My hardwood floors are lackluster, should I attempt to renovate them myself?

We recommend our professional floor refinishing team. We have all the equipment and experience to do the job efficiently, and, we guarantee the results.

• Does Hardwood Floors and More charge for estimates, proposals and quotes?

All quotes, proposals and estimates are Free of Charge.

• What is the lead-time for scheduling a floor refinishing or installation?

Generally from 1 to 3 weeks out. Consult our office for an exact time.

• How long does a hardwood floor installation take?

We generally visit your site to give you an accurate time and cost estimate for Hardwood Floor installations.

• How long does the sanding/finishing process take?

Normally sanding & finishing is a three day process, but allow four in case the finish isn't dry from one day to the next, depending upon weather conditions.

• How much dust is created by the sanding process?

There will be a fine film in the sanded areas. To keep dust from penetrating other areas of your home, we recommend applying plastic to doorways using 3M blue tape and thin plastic film. The plastic and 3M blue tape is available at your local hardware or home supply store.

• Can I stay in my home during the floor sanding process?

Yes, however access to the floors will be restricted because of the need for a certain amount of drying time each day.

• How long does it take for the floor to dry after each surface coat is applied?

A coat of oil base poly takes 8-12 hours to dry — a coat of water base poly takes 4-6 hours to dry.

• What temperature should I keep my home during the finishing process?

68 to 72 degrees Fahrenheit is ideal, if your home is too hot or too cold, it could cause the finish to dry incorrectly and delay the job.

• When can I move furniture back?

Recommended 24 hours after the final coat is applied (with protective felts under all furniture). Large area rugs need to be kept off the floor for the first 30 days. Use a breathable perforated rubber pad under rugs. We sell protective felts; the perforated rubber carpet pads are available at most carpet stores.

• Will my floors be shiny?

You have a choice of a satin, semi-gloss or high gloss finish for your floor

• Do you move furniture or appliances?

No, due to liability concerns that are an option left to the homeowner.

• What time will the crews start each day?

Generally, most installations or refinishing jobs are started between 8:30 am & 9:00 am in the morning. Smaller jobs are sometimes started in the afternoon. The application of polyurethane varies from day to day depending on the finishing crew's route, and will be decided at that time.

• What are your payment options?

We require 1/2 down to start the job with the remainder due upon completion. We accept all major credit cards or checks. No payment plan is offered.

• Do you give estimates?

Yes. We can give you a rough estimate over the phone or we can travel to your site and calculate a free in-home estimate. We give free estimates from 9:00 AM to 5:00 PM, Monday through Friday.

• Do you offer any warranty?

We offer a one year limited warranty on all our floor installations and refinishing jobs.